Terms of Use

These Terms govern your use of the website rimagex.com and the application at app.rimagex.com (together, the "Service"), provided by rIMAGEx (VAT no. 02828050738, Italy) ("rIMAGEx", "we", "us"). By creating an account or using the Service you accept these Terms. This page is the single, authoritative version of the rIMAGEx Terms of Use; it applies to both the website and the application.

1. The service

rIMAGEx is an AI tool that generates fashion imagery (lookbook, campaign, and e-commerce shots) from garment uploads, sketches, reference images, and prompts. Output quality depends on input quality. We make no guarantee of specific commercial results.

2. Account & eligibility

• You must be at least 18 years old to use the Service.
• You are responsible for the security of your account credentials and for all activity under your account. Accounts and credentials are personal and may not be shared.
• You agree to provide accurate registration information and keep it current.
• You must notify us promptly of any unauthorized use of your account.

3. Plans, credits, billing, refunds

• Subscription plans are billed monthly via Stripe. Pricing is shown on the Plans page in EUR. The credit cost of each action is shown inside the application before you run it.
• Unused credits expire at the end of each billing cycle. Credits are non-refundable, non-transferable, and have no cash value.
• We may adjust credit costs and plan allocations; changes apply from your next billing cycle and material changes will be notified in advance per Section 16.
• You can cancel anytime from your account dashboard. Cancellation stops the next renewal but does not refund the current period.
• Refunds may be granted at our discretion within 14 days of the first charge for new customers (EU consumer law).

4. Acceptable use

You may not use the Service to create, upload, or distribute content that:

• Depicts identifiable real people without their explicit, written consent.
• Depicts minors, or persons who could reasonably appear to be minors.
• Contains nudity, sexual, violent, or hateful imagery.
• Infringes third-party intellectual property (trademarks, copyrighted designs, brand assets, etc.).
• Constitutes a deepfake presented as genuine, misinformation, or deliberately deceptive content, or impersonates, defames, harasses, or harms any person or entity.
• Violates any applicable law.

You also may not:

• Remove, obscure, or alter any content-provenance marking, watermark, or metadata that the Service embeds in generated images (see Section 7).
• Use automated systems, bots, or scripts to access the Service, scrape it, or circumvent security measures, usage limits, or content filters.
• Reverse engineer or decompile the Service, or use it to build, train, or improve a competing product or model.
• Resell or provide access to the Service to third parties (service bureau use) without our written agreement.

We reserve the right to suspend or terminate accounts that violate these rules, without notice or refund depending on the severity of the violation, and to cooperate with law enforcement where required.

5. Your uploads — representations & warranties

You are fully responsible for all images, photographs, sketches, and references you upload. We do not pre-screen uploads and are not liable for content you supply. By uploading any content you represent and warrant that:

• Any person depicted is an adult (18+), and you have obtained the written consent, release, or permission of each identifiable individual to use their likeness for AI-generated fashion content.
• You own the content or hold a valid license to use it, including any trademarks, logos, or branded designs visible in it. You must not upload copyrighted material (magazine scans, stock photos, third-party brand assets) without rights.
• The content is lawful and does not violate Section 4.

6. AI-generated outputs — your responsibility

The Service uses artificial intelligence models. You acknowledge and agree that:

• Generated outputs may contain inaccuracies, artifacts, distortions, or biases, and may unintentionally resemble existing persons, products, designs, or trademarks. Outputs are provided "as is", without any warranty of accuracy or non-infringement.
• You are solely responsible for reviewing and evaluating every output for your specific use case before using it, especially before any commercial use (advertising, e-commerce, print).
• You are solely responsible for ensuring that your inputs and your use of the outputs do not infringe third-party rights.
• We are not liable for decisions, publications, or commercial consequences based on generated content.

7. AI transparency & provenance

Images generated by the Service may carry embedded provenance signals (such as invisible watermarking) identifying them as AI-generated. You agree not to remove or alter these signals.

When you publish or distribute generated images, you are responsible for complying with the transparency and disclosure obligations that apply to you as the party deploying the content, including those of the EU AI Act and any labeling rules of the platforms where you publish. rIMAGEx provides the marking; the disclosure duty in your channels is yours.

8. Ownership of generated content

You own the images generated through your account and may use them commercially, including in advertising, e-commerce, and printed materials, subject to Sections 4, 6, and 7.

You grant us a non-exclusive, worldwide, royalty-free license to host and process your uploads and outputs solely to provide and improve the Service.

We display thumbnails of generated outputs in case studies or marketing materials only with your prior written consent.

9. AI models & cast

The "AI fashion models" available in rIMAGEx are synthetic identities. They do not depict real persons. The use of these models in your shoots is granted under a worldwide, non-exclusive license tied to your active subscription.

10. Beta features

Features labeled "Beta", "Preview", or "Experimental" are provided for evaluation, as is and without any warranty. They may change, be limited, or be removed at any time without notice, and their outputs may be of lower or variable quality. Feedback you provide on beta features may be used by us without restriction or compensation.

11. Content moderation & reporting

We may use automated filters and manual review to detect content that violates these Terms, and we reserve the right — but assume no obligation — to refuse, remove, or disable any content or generation. To report content you believe is unlawful or infringes your rights, email info@rimagex.com; we review reports and remove content where appropriate.

12. Service availability

We aim to provide a reliable service but do not guarantee uninterrupted availability. Maintenance, third-party outages (Supabase, Stripe, Google Cloud, other AI providers), or other events may cause downtime.

13. Disclaimer of warranties

To the maximum extent permitted by law, the Service and the generated outputs are provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that outputs will be accurate or reliable.

14. Limitation of liability

To the maximum extent permitted by law, rIMAGEx and its operator are not liable for indirect, incidental, or consequential damages, or loss of profits, goodwill, or data, arising from use of the Service. Our total liability for any claim related to the Service is limited to the amount you paid in the three (3) months preceding the claim.

Nothing in these Terms limits liability for fraud, gross negligence, or any rights that cannot be excluded under applicable consumer law.

15. Indemnification

You agree to defend, indemnify, and hold harmless rIMAGEx and its operator from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: your use of the Service; content you upload; your use or publication of generated outputs; or your violation of these Terms or of third-party rights.

We will notify you promptly of any such claim. We reserve the right to assume control of the defense of any claim subject to indemnification, and you may not settle any such claim without our prior written consent. This obligation survives termination of these Terms.

16. Termination

You may close your account at any time. We may suspend or terminate accounts that violate these Terms, with or without notice depending on the severity of the violation. Upon termination your right to use the Service ceases; Sections 5–8, 13–15, and 17 survive.

17. Governing law

These Terms are governed by the law of Italy. Any dispute will be submitted to the courts of Milan, Italy, without prejudice to mandatory consumer protection rights granted by your country of residence.

18. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified to active users by email at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

19. Contact

rIMAGEx — VAT no. 02828050738 (Italy)
Email: info@rimagex.com